Shipping policy

Shipping Policy

Shipping time= Order processing time + Delivery time

Order processing time: 1-2 business days (The amount of time it takes for us to prepare your order for shipment. This involves the securing of stocks, in some cases, and the checking of Product Quality.)

All packages have specific tracking information and can be tracked through  Track My Order Status

* Important Notes： Your order may be shipped in different packages, please don't worry if you didn't get all items in the first package, we must ship other items in other packages.

If you haven't received your package based on the above estimates, please contact us and we will provide a delivery deadline and then offer a solution. (Email: werematching.service@outlook.com )

All estimated/typical delivery times are derived from real-world data collected from past orders. They are approximate times for reference only.

Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.

It can take a few days following order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.